Our pre-order items are hand-picked and are only available for purchase during the pre-order week. The dates we list on our product pages are estimated dates items will ship from our warehouse in Chatsworth, CA.
If you decide to pre-order an item on our website, please note the following:
- Payment is charged immediately at checkout not when the item ships.
- Pre-ordering is voluntary and if at any time you would like to cancel your pre-order for a full refund to your original method of payment, please do so prior to the pre-order event end date by emailing Sales@mianaomi.com.
- If you are ordering a pre-order item as well as an in-stock item, you will only be charged shipping once. We will not charge you again once your pre-order has shipped.
- We offer free returns on pre-order items only. You have 30 days from the day that you received the order - not the date on the original invoice. To start a return, please email customer service at firstname.lastname@example.org.
- If at any time you need further details, please contact us at email@example.com we will be happy to assist!
Thank you all so much for supporting our dream. Our purpose is to be inspiring and empowering, so our customers feel good about the jewelry they wear. We are always working hard to get your order to you as FAST as possible so you can enjoy these hand-picked pieces.